Privacy Policy
Effective 20 October 2026
ADVANCEDCHEM SOLUTIONS CO., LTD. ("ACS", "we") respects your personal data. This policy explains how we collect, use and protect information gathered through www.advancedchemsolutions.com, in line with Thailand's Personal Data Protection Act B.E. 2562 (2019) (PDPA).
1. Data controller
ADVANCEDCHEM SOLUTIONS CO., LTD., Tax ID 0305567008748
234/575 Moo 3, Tambon Talad, Mueang Nakhon Ratchasima, Nakhon Ratchasima 30310, Thailand
Tel +66 81 961 9624 · Email Eaknarin.sarapas@gmail.com
2. Data we collect
- Form data you submit: name, company, phone, email, country and request details such as resin type, formulation or part symptoms.
- Usage data: aggregated visit statistics (visits, pages viewed) via Cloudflare Web Analytics, which does not use tracking cookies.
- Technical data: IP address and browser information logged by our hosting provider for security.
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Respond and send TDS, samples or quotations you request | Consent; pre-contractual steps |
| Review your formulation or process (Free Dosage Audit) | Consent |
| Improve the website using aggregated statistics | Legitimate interest |
| Security and spam prevention | Legitimate interest |
We do not sell personal data and will not send you marketing unless you give separate consent.
4. Processors acting on our behalf
- FormSubmit (formsubmit.co): forwards form submissions to our company inbox
- Google (Gmail): the inbox that receives requests
- Cloudflare: website hosting, security and visit statistics
- LINE: when you choose to contact us via our LINE Official Account
Some processors may store data on servers outside Thailand under their own data-protection safeguards.
5. Retention
We keep enquiry data for up to 2 years after your last contact, or longer only where the law requires (e.g. accounting and tax records when a sale takes place).
6. Your rights
You may request access, a copy, correction, deletion, restriction, objection, data portability, or withdraw consent at any time by contacting us as in section 1. We respond within 30 days. You may also lodge a complaint with Thailand's Personal Data Protection Committee.
7. Cookies
This site uses no advertising or cross-site tracking cookies. Your language choice is stored in your browser (localStorage) so the site opens in the same language next time.
8. Changes
We may update this policy from time to time; the effective date at the top of this page shows the latest version.